Patient Participation Group
Hatfield Primary care Network PCN: Health Matters events
Patient Participation Group
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient participation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We may ask you to attend meetings and will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Patient Practice Group Signup
Patient Practice Group Contact Form
Patient Practice Group Minutes Archive
Getting Your View
The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.
What Does a PPG do?
- Patient group are working together with the Clinicians and the practice, to improve services and to promote health and improved quality of care.
- Improving communication by assisting in the production of leaflets or communications that provide patients with information about their health and how to access services.
- Together with members of the Practice Team and other significant NHS and/or Local Authority partners participate as appropriate in the organisation of health promotion events so that patients can have a really good understanding of their health and how best to look after it.
- Acting as a ‘critical friend’ to the Practice, by helping it appreciate and understand what patients are thinking and wanting from the practice.
- Helping to fill some of the gaps in services by signposting patients to available support or providing services such as patient libraries, volunteer transport, befriending and support groups.
- Influencing the services that are provided, and where they are provided, by taking part in what are called commissioning decisions: this means that services can be developed in the way that is best for patients.
- Undertaking appropriate survey or research to find out what matters to patients and discussing the findings with the Practice.
If you wish to join the PPG please select ' Join our patient practice group above'