COVID-19 (Corona Virus) Practice Update
COVID-19 (Corona Virus) Practice Update
From Monday 9th March 2020 we started a full telephone triage service. This means if you would like an appointment or administrative support you will always be called first and only if unavoidable will you be asked to attend the surgery. If the GP deems it appropriate they may suggest a video consultation with you to resolve your issue.
We understand what a massive change this is. By introducing the above actions we hope we will be able to continue to provide a service to our patients through out this difficult period. The current situation continues to change and we will keep our patients informed via our website of any further changes. We hope to revert back to our normal processes in the near future.
Support for those in Isolation with no support
For those in isolation who have no support network in place please visit:
www.gov.uk/coronavirus-extremely-vulnerable or call 0800 0288327, the Government’s dedicated helpline.
Advice in your region:
From Monday 1 June:
- You can spend time outdoors, including private gardens and other outdoor spaces, in groups of up to six people from different households, following social distancing guidelines
- You should go to work if you cannot work from home and your business has not been required to close by law
- More shops are beginning to reopen, with a plan for more to do so later in the month
- Children in early years (age 0-5), reception, year 1 and year 6 can return to childcare or school in line with the arrangements made by their school
- You can be tested as part of the test and trace programme, which will enable us to return to normal life as soon as possible, by helping to control transmission risks
There is separate advice about:
- staying at home if you're at high risk of getting seriously ill from coronavirus
- staying at home if you or someone you live with has symptoms of coronavirus
Symptoms and what to do
Do not leave your home if you have either:
- high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Most people with coronavirus have at least one of these symptoms.
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Website under construction
Due to patient feedback we have updated our site to make it more user friendly. During our transition period some aspects of the site may not be fully functional. If you encounter any issues please contact reception team. Once the site is fully restored you will no longer see this message.
New GP’s at practice
The practice is delighted to welcome all newcomers to the practice including:
Dr Sharon Grayeff (GP partner)
Dr Grayeff is highly skilled GP with a strong background in education training of junior doctors.
Dr Nur Hasan (salaried GP)
Dr Hasan is a friendly experienced GP working 4 days a week with the practice.
Dr Akbar Choudhury (salaried GP)
Dr Choudhury will be joining the practice in July 2020 to replace Dr Rajaratnam. He is hard working GP with special interest in diabetes.
Additional clinics and staff
We have a physiotherapist service every Tuesday morning. You can see the physiotherapist for a first assessment instead of seeing a doctor. The physiotherapist can assess many physical injuries and pains. Appointments are 20 minutes long.
We now offer apppointments with our social prescriber every Friday monring. Appointments are 40mins long. The social prescrber can provide help and assistance with social care needs such as; difficuty completing beneift or housing forms, blue badges, support for loneliness and managing at home. For further infromation please contact the receptionist. More details are also avilable on https://www.hertshelp.net/hertshelp.aspx
We have a pharmacist service once week on a Thursday morning. The pharmacist can see some minor illness problems and reviews. Please ask the receptionists for more details.